From lead to appointment, without your reception.
Every lead your ads generate is called within minutes, followed up for days and booked into your calendar by our team. Your reception receives confirmed appointments, not phone numbers.
Stop losing leads.
One call. We look at how your leads are handled today and tell you what we would change first.
Read more
What this fixes
Most clinics lose patients after the ad, not before it. A lead fills in a form at 22:40, reception calls the next afternoon, the number is busy, nobody tries again. The clinic concludes that ads do not work, when the campaign did its job and the follow-up did not.
We run the follow-up as a process: first contact within minutes during working hours, a fixed sequence of calls and SMS over the following days, answers to the questions patients ask before they commit, booking straight into your availability, and reminders before the visit.
Every lead, every call and every appointment is visible in your client portal, so you always know what the campaign produced and what it cost per appointment that showed up.
How it works
A sales process for your clinic, run by people who do only this.
Instant first contact
New leads reach our team the moment the form is submitted. We call within minutes during working hours and first thing the next morning for overnight leads.
A follow-up sequence, not a single call
Calls and SMS on a fixed schedule over several days, with a second number for leads that do not pick up. We stop only when the lead books or clearly says no.
Answers before the appointment
Price range, duration, who performs the treatment, what to expect: we answer from the brief you give us, so the patient arrives informed and ready.
Booking and reminders
We book into the slots you make available and send reminders before the visit. Rescheduling is handled by us, not your reception.
Reporting
Leads, contact attempts, appointments booked, appointments that happened and the result of each visit, live in your portal and summarised monthly.
What's included
- Dedicated follow-up team contacting leads by phone and SMS
- Fixed contact sequence over several days, with a second line for unanswered leads
- Booking into your calendar and reminders before the visit
- Lost-reason tracking: price, distance, timing, no answer
- Client portal with every lead, call and appointment, live
- Monthly readout: leads, appointments, show-up rate, cost per appointment
- Available on its own or combined with our Meta and Google campaigns
Who it is for
Aesthetic clinics, laser and body-contouring centres, dermatology and plastic surgery practices, dental clinics and medical spas that generate leads from ads and lose too many of them before the first visit.
It works best together with our ad campaigns, because we control the offer, the form and the follow-up as one system. It also works with leads you already generate.
Frequently asked questions
How fast do you call a new lead?
Within minutes during working hours. Leads that arrive overnight are called first thing the next morning. Speed of first contact is the single biggest factor in whether a lead becomes an appointment.
What hours do you call?
Weekdays during business hours, with SMS outside them. We never call late at night and we respect every request not to be contacted again.
How many times do you try?
A fixed sequence of calls and SMS over several days, including attempts from a second number for leads that do not answer. We stop when the lead books, declines, or the sequence ends.
What if the patient asks about prices?
We answer from the brief you give us: price range, what is included, and whether a consultation is needed first. We never quote anything you have not approved.
How do you reduce no-shows?
Confirmation at booking, a reminder before the visit and easy rescheduling. Appointments that are confirmed and reminded show up far more often than appointments that are only booked.
How is this paid?
Combined with our campaigns, it is part of the same performance-based fee per appointment that happens. On its own, we agree a fee per booked appointment on the first call.